TOP UP
Stay connected with your friends & family
when you Top Up with us!
Convenience & accessibility!
Available at lottery agents island-wide - we’re in almost every community on your island.
Reap the rewards!
Win prizes in our promotions and giveaways.
Get more with us!
Play your favourite games while you Top Up.
Top Up - Credit reversal procedure
Before you perform a Top Up transaction, here are a some verification tips that we suggest:
1. Ask the customer to write down the phone number and amount to be topped up.
2. Repeat the phone number and amount to be topped up prior to completing the transaction.
These simple measures will ensure the accuracy of the information before performing the transaction & limit your need to contact the service provider or our retail office for assistance with a reversal.
In the event that you have made an error while performing a Top Up transaction,lease complete
FLOW Top Up Reversal Procedure
- Step 1: Call 621-6228
- Step 2: Provide transaction number found on receipt (if requested)
- Step 3: Provide phone numbers
DIGICEL Top Up Reversal Procedure
- Step 1: Dial 102 from the customer’s handset
- Step 2: Provide transaction number & agent number found on receipt
- Step 3: Provide phone numbers